Last Updated: 15/08/2024
1. Introduction
Welcome to AndaiHub. Your privacy is of utmost importance to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our services, including through our website, AI plugins, and related services. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect various types of information, including:
Personal Information: When you sign up, make inquiries, or use our services, we may collect information such as your name, email address, phone number, company details, and other contact information.
Technical Data: This includes IP addresses, browser type, operating system, device information, and usage data (e.g., pages visited, time spent, and interactions) to enhance your experience and monitor usage.
Communications: Any communications you send to us, such as customer support inquiries or feedback, may be stored and reviewed to improve our services.
3. How We Use Your Information
We use your information for a variety of purposes, including but not limited to:
Service Provision: To deliver, manage, and improve our AI plugins and tailored solutions.
Customer Support: To provide assistance and resolve issues.
Marketing and Updates: To inform you about new features, products, services, and promotional offers (with your consent).
Personalization: To tailor our offerings based on your preferences and previous interactions.
Analytics: To analyze trends and improve our products, services, and overall user experience.
4. Data Sharing and Third-Party Disclosure
We value your privacy and do not sell or rent your personal information. We only share your data under the following conditions:
Service Providers: We work with trusted third-party partners (e.g., payment processors, analytics providers, hosting services) who process data on our behalf. These partners adhere to strict confidentiality agreements.
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of AndaiHub, our users, or others.
5. Data Security
We employ industry-standard security measures, including encryption and secure data storage, to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no system is completely secure. We recommend that you take your own precautions by using strong passwords and safeguarding your account.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, provide personalized content, and analyze traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
7. Your Rights and Choices
You have the following rights regarding your personal data:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your data under certain conditions.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at privacy@andaihub.com. We will respond to your request within a reasonable timeframe.
8. International Data Transfers
As a global service, your data may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws.
9. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.
11. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: andai@andai.co.in
Address: 2/8A, Hendry Street,Victoria
Melbourne, Australia